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INSURANCE COMPANY CLAIMS

Insurance Company Claim Help

Florida's and New Jersey's largest property insurers. Call Homeland before you call yours.

Wherever you are in Florida, we come to you. A licensed Homeland public adjuster comes to your property within hours — no need to visit an office. Serving Florida property owners since 2006, in English and Spanish. New Jersey: statewide.

Short answer: the insurance company that owes your claim is the one named on your declarations page, which is not always the brand you bought. Frontline policies are written by First Protective, Allstate’s Florida policies by Castle Key, and many former Safepoint policies are now with Manatee Insurance Exchange. Below are the largest property insurers in Florida and New Jersey, with a guide to each one: who they are, what they insure, your deadlines and where their claims most often need help.

Last reviewed: October 2026

Before you call the insurance company, call Homeland. The first report of a loss frames the whole claim. We review your policy, document the damage and give the insurance company written notice of the claim for you. Florida (305) 783-3777 · New Jersey (732) 517-3777 · Se habla español.

How Can We Help You Recover, or Prepare?

What A Florida Study Found

In a 2010 study of Citizens Property Insurance claims filed in 2008–2009, the Florida Legislature's research office (OPPAGA) found that policyholders represented by a public adjuster typically received larger payments: for 2005-hurricane claims, a median of $17,187 vs $2,029; for non-catastrophe claims, an estimated $9,379 vs $1,391. Source: OPPAGA Report No. 10-06.

Payments to Citizens policyholders, claims filed 2008–2009
2005 hurricanes
Catastrophe claims · median payment
With a public adjuster
$17,187
Without a public adjuster
$2,029
Non-catastrophe claims
Estimated payment
With a public adjuster
$9,379
Without a public adjuster
$1,391
  • "Without a public adjuster" includes policyholders represented by an attorney.
Source: Office of Program Policy Analysis and Government Accountability (OPPAGA), Florida Legislature, Report No. 10-06, January 2010. oppaga.fl.gov/Documents/Reports/10-06.pdf

Find your insurer

BrandInsurance company on your declarations pageOur guide
State FarmState Farm Florida Insurance Company (FL); State Farm Fire and Casualty Company (NJ)Read the guide
Universal PropertyUniversal Property & Casualty Insurance CompanyRead the guide
SlideSlide Insurance CompanyRead the guide
Tower HillTower Hill Insurance ExchangeRead the guide
American IntegrityAmerican Integrity Insurance CompanyRead the guide
FrontlineFirst Protective Insurance CompanyRead the guide
CitizensCitizens Property Insurance CorporationRead the guide
Safepoint / ManateeManatee Insurance Exchange; Safepoint Insurance CompanyRead the guide
Florida PeninsulaFlorida Peninsula Insurance CompanyRead the guide
EdisonEdison Insurance CompanyRead the guide
AllstateCastle Key Indemnity Company (FL); Allstate companies (NJ)Read the guide
KinKin Interinsurance NetworkRead the guide
Security FirstSecurity First Insurance CompanyRead the guide
HeritageHeritage Property & Casualty Insurance CompanyRead the guide
American CoastalAmerican Coastal Insurance CompanyRead the guide
NJMNJM (New Jersey Manufacturers)Read the guide
TravelersSt. Paul Protective Insurance Company; Fidelity and Guaranty Insurance Underwriters (NJ)Read the guide
Liberty Mutual / SafecoLiberty Mutual Mid-Atlantic, Liberty Mutual Insurance Company, Safeco and other Liberty companies (NJ)Read the guide
American Family / HomesiteHomesite Insurance Company of the Midwest; Homesite Insurance Company (NJ)Read the guide
Lloyd’s of LondonUnderwriters at Lloyd’s, London (surplus lines)Read the guide

Florida’s largest residential insurers

At July 31, 2026, these were the 15 largest residential property insurers in Florida by policies in force, according to the Office of Insurance Regulation’s Monthly Market Intelligence Report. The figures cover homeowners, condo unit, rental dwelling, mobile home, renters and commercial residential policies written by companies that report to OIR.

Florida’s 15 largest residential insurers by policies in force, July 31, 2026. Source: Florida OIR Monthly Market Intelligence Report
Florida’s 15 largest residential insurers by policies in force, July 31, 2026. Source: Florida OIR Monthly Market Intelligence Report

Condo associations and commercial property

Commercial property in Florida is mostly insured outside the standard market. In 2025, commercial property was the largest surplus lines coverage in Florida: $6.2 billion in premium across 299,531 policies, according to the Florida Surplus Lines Service Office. Surplus lines policies follow different rules and are not protected by FIGA if the insurer fails; see Lloyd’s and surplus lines policies.

Among insurers that report to OIR, American Coastal, Heritage, First Protective and Citizens wrote the most condominium association policies at July 31, 2026.

Florida condominium association policies in force by insurer, July 31, 2026, insurers reporting to OIR. Source: Florida OIR Monthly Market Intelligence Report
Florida condominium association policies in force by insurer, July 31, 2026, insurers reporting to OIR. Source: Florida OIR Monthly Market Intelligence Report
Citizens condo and commercial policies: under SB 1028, signed in June 2026, Citizens must set up a clearinghouse by January 1, 2027 to move condo and commercial policies to private insurers; according to news reports, a policy must move when a qualifying private offer is within 15% of the Citizens rate. If your association’s policy moves, compare the deductibles and exclusions before the old policy ends.

Related: condo and HOA claims, business and commercial claims, Florida condo association insurance requirements, documenting a commercial loss.

New Jersey

In New Jersey, State Farm, NJM and Allstate wrote the most homeowners policies at December 31, 2025, followed by the American Family group (Homesite), Travelers and Liberty Mutual, according to the Department of Banking and Insurance. New Jersey’s claim-handling rules apply to every insurer licensed there.

Top New Jersey homeowners insurance groups by share of policies in force, December 31, 2025. Source: NJ DOBI Homeowners Market Survey
Top New Jersey homeowners insurance groups by share of policies in force, December 31, 2025. Source: NJ DOBI Homeowners Market Survey
The insurer begins investigating within 10 working days of receiving notice of the claim (N.J.A.C. 11:2-17.7(a)).
It pays a first-party claim within 30 calendar days of receiving properly executed proofs of loss; if it needs more time, it must tell you in writing why, and update you every 45 days (N.J.A.C. 11:2-17.7(c) and (e)).
Your policy sets the deadline to give notice of the loss and to sue, so call us promptly; we read the conditions section and give notice in time.

Your deadlines in Florida

Notice of the claim must be given within 1 year of the date of loss for a new or reopened claim, and within 18 months for a supplemental claim (Fla. Stat. §627.70132). We give that notice for you.
The insurer acknowledges your claim within 7 days, sends you its adjuster’s detailed estimate within 7 days after the adjuster prepares it, and pays or denies within 60 days of notice unless factors beyond its control intervene (Fla. Stat. §627.70131).
If you disagree on the amount, Homeland re-documents and negotiates the claim, and can use the appraisal clause in your policy or free mediation through the Florida Department of Financial Services. See every option, compared.

These deadlines apply to admitted insurers. Surplus lines policies, such as those written by underwriters at Lloyd’s, may follow different rules; see the Lloyd’s guide.

If something is wrong with the policy or the insurer

Your insurer failed: see how FIGA claims work.
Your policy limits your right to a public adjuster: see anti-public adjuster endorsements.
Your claim was denied or underpaid: see every option, compared.

How Homeland helps with your insurance company claim

We represent you, not the insurance company. We read your policy, document the loss, prepare a line-item estimate, and handle the claim with insurance company’s adjusters from start to finish, in English or Spanish. If insurance company has already paid or denied, upload the letter or estimate to Claim Review for a free first read.

Call 24/7: Florida (305) 783-3777 · New Jersey (732) 517-3777 · Se habla español.

Frequently asked questions

How do I find out which insurance company I have?
Look at the declarations page of your policy: it names the insurance company, which can differ from the brand on your ID card or app. Your agent or mortgage company can also tell you.
Who is the largest property insurer in Florida?
By residential policies in force at July 31, 2026, State Farm Florida Insurance Company (666,923), followed by Universal Property & Casualty (582,637) and Slide (476,824), according to Florida’s Office of Insurance Regulation.
Is Homeland affiliated with any of these insurers?
No. Homeland Public Adjusters represents policyholders only, never insurance companies.

Sources: Florida Surplus Lines Service Office, 2025 Annual Report; WUSF, June 19, 2026; N.J.A.C. 11:2-17.7; NJ DOBI Homeowners Market Survey, 12/31/2025; Florida Office of Insurance Regulation, Monthly Market Intelligence Report, July 2026; Fla. Stat. §627.70131; Fla. Stat. §627.70132.

Insurance Company Guides

Homeland Public Adjusters is not affiliated with, endorsed by or sponsored by any insurance company named on this page. Company names are used only to identify the insurer. This page is general information, not legal advice.

Related Pages
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Insurance Company Claims We Handle

We represent property owners on claims with any insurance company in Florida and New Jersey: homes, condo units, rentals, mobile homes, condominium associations and businesses, in English or Spanish. We work for you, never the insurer.

How Can We Help You Recover, or Prepare?

Call Homeland First

Upload photos of the damage, your policy, or a letter or estimate you already received. A licensed public adjuster reviews it for free and calls you back right away. No Recovery, No Fee.

Or call 24/7: (305) 783-3777 Florida · (732) 517-3777 New Jersey. Hablamos español.

Verify Homeland

Check us before you hire anyone. Every license below links to its public record on the Florida Department of Financial Services licensee search.

  • Serves all of Florida: Yes — every city and county. A licensed Homeland public adjuster comes to your property within hours — no need to visit an office. Call (305) 783-3777, 24/7.
  • Homeland Public Adjusters Corporation: Florida public adjusting firm license W818638 · New Jersey public adjuster firm license 3003982360
  • Yeni Martinez, President: Florida public adjuster license P103370 (licensed since 2007) · New Jersey 3003714097 · designated primary adjuster
  • Alberto Enriquez: Senior licensed public adjuster, Florida P112658
  • Yisel Dieguez: Licensed public adjuster and Xactimate estimator, Florida W873884 · New Jersey 3003714335
  • Nelson Avila: Florida public adjuster license G332385 · Florida Certified Contractor CRC1331322 · property insurance appraiser and umpire
  • Complaints and reputation: 5.0★ on Google · BBB Accredited Business, A+ rating
  • Since 2006: Homeland Public Adjusters, Corp. was incorporated in Florida on December 11, 2006. Our President, Yeni Martinez, has held Florida public adjuster license P103370 since 2007. When Florida began requiring adjusting firms to hold their own firm license (a 2021 law, Senate Bill 1598; DFS began licensing adjusting firms in November 2021), Homeland was issued firm license W818638 on January 11, 2022. On November 10, 2026, Homeland became a BBB Accredited Business (BBB Serving Southeast Florida & the Caribbean), with an A+ rating. Each adjuster’s appointment with Homeland appears on that adjuster’s own DFS record.
  • English and Spanish. Office: 8004 NW 154th Street, Suite 609, Miami Lakes, FL 33016 (visits by appointment). Florida (305) 783-3777 · New Jersey (732) 517-3777, 24/7.
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