This Privacy Policy explains how Homeland Public Adjusters Corporation ("Homeland," "we," "us") collects, uses, shares and protects personal information when you visit homelandpa.com (the "Site"), send us a form or message, call us, or apply for a job. If you are a Homeland client using ClaimsHub, or a member of Adjuster Advantage, their own privacy notices also apply to what you do there.
1. Information we collect
- Information you give us. When you fill out the Free Claim Review form or the Contact form, we collect your name, phone number, email address, the type of damage and the description of your claim that you choose to write. When you email or call us, we collect what you tell us. When you apply through Join Our Team, we collect the application information and any résumé or documents you send.
- Information collected automatically. When you visit the Site, we and our service providers may collect technical information such as your IP address, browser and device type, the pages you view, the website you came from and the date and time of your visit. We use cookies and similar technologies for this, as described in Section 5.
- Call information. When you call us, we may keep the phone number you called from, the date and time of the call and any message or voicemail you leave.
2. How we use it
- To respond to your inquiry, return your call and tell you how Homeland may be able to help.
- If you choose to hire Homeland, to begin the work under your written agreement.
- To consider job applications.
- To run, secure and improve the Site, understand how it is used and measure our advertising and search results.
- To prevent fraud and misuse, and to comply with the law and the rules that govern licensed public adjusters.
We contact you by phone or email about your inquiry. We do not send marketing text messages or automated marketing calls unless you give separate consent. We do not sell your personal information, and we do not share it with others for their own marketing.
Text messages. Our forms include an optional, unchecked box to receive text messages. If you check it, Homeland may text you at the number you gave about your claim and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent is not a condition of service. We do not sell or share your mobile number or your text-message consent with third parties for their marketing.
3. Who we share it with
We share information only as needed for the purposes above:
- Service providers that help us run the Site and our business, such as website hosting, form handling, email delivery, phone and analytics providers, and our customer relationship management system. They may use the information only to provide services to us.
- Authorized Homeland staff and licensed professionals who respond to your inquiry.
- Government agencies, regulators, courts or others when the law requires it, or to protect the rights, safety and security of our clients, Homeland or others.
- A successor, if Homeland is involved in a merger, sale or similar transaction. This Privacy Policy would continue to apply to your information.
- Advertising platforms (Google, Microsoft and OpenAI) for ad measurement only, as described in Section 5. They do not receive your name, phone number, email address or message.
4. If you become a client or member
If you hire Homeland, the information you gave us may be used in your claim file and in ClaimsHub, under the ClaimsHub Terms and Privacy Policy. If you join Adjuster Advantage, the Adjuster Advantage Terms and Privacy Notice apply to the information you give there. Information you send through a Site form may also be stored in Homeland's client system so we can follow up with you.
5. Cookies and online tracking
The Site uses cookies and similar technologies to make the Site work and to understand how it is used. You can control cookies in your browser settings. If you block cookies, some parts of the Site may not work as intended. The Site does not respond to browser "Do Not Track" signals.
Ad measurement. If you reach the Site from an ad on Google, Microsoft Bing or ChatGPT, the Site and our servers tell that ad platform when the visit leads to a call or a form, using the click reference the platform added to the ad link, so we can measure our ads. We do not send your name, phone number, email address or message to the ad platforms. Each platform handles this information under its own privacy policy. We do not sell your personal information.
6. Your choices
- You can ask us to stop contacting you about your inquiry by telling us when we reach you or by emailing claims@homelandpa.com.
- You can ask us what personal information we hold about you, to correct it or to delete it, as described in Section 8.
- You can control cookies in your browser.
7. How long we keep it
We keep inquiry and application information for as long as we need it for the purposes above and as the law requires. If you become a client, claim records are kept for the time required by law and our licensing rules.
8. Your rights and how to make a request
Depending on your state, you may have the right to know what personal information we hold about you and to receive a copy, to correct it, to delete it, and to appeal if we decline your request. To make a request, email claims@homelandpa.com or call (305) 783-3777. We will verify your identity before acting on a request and respond within the time required by the law of your state. We will not treat you differently for using these rights.
9. How we protect it
We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted connections and access limited to the people who need it. No system is completely secure. If a data breach affects your personal information, we will notify you and the authorities as the law requires.
10. Children
The Site is for adults. We do not knowingly collect personal information from children under 13 online. If we learn we have, we will delete it.
11. Language
This Privacy Policy is available in English and Spanish. If the two versions differ, the English version controls.
12. Changes to this Privacy Policy
We may update this Privacy Policy. The "Last updated" date shows when the current version took effect. We will post important changes on the Site.
13. Contact us
Homeland Public Adjusters Corporation, 8004 NW 154th Street, Suite 609, Miami Lakes, FL 33016. Phone: (305) 783-3777. Email: claims@homelandpa.com.