Experienced Public Adjusters Serving Jacksonville Property Owners
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Duval County Storm and Claim History
- Hurricane Irma struck northeast Florida on September 11, 2017, driving the St. Johns River in downtown Jacksonville to 5.57 feet of storm-surge flooding — the National Weather Service recorded this as exceeding the prior all-time record of 4.1 feet set by Hurricane Dora in 1964.
- Hurricane Matthew passed offshore of Duval County on October 7-8, 2016, and the National Weather Service Jacksonville office measured a storm tide of 5.14 feet (NAVD88) at the Mayport gauge — the second-highest level on record there since the 1898 hurricane — with wind gusts reaching 82 mph near Fort Caroline.
- The City of Jacksonville's damage assessment reported to the Florida Division of Emergency Management found 498 homes damaged in Duval County from Hurricane Matthew, including 38 destroyed, 269 with major damage, and 165 with minor damage.
- During Hurricane Irma, Jacksonville International Airport measured sustained winds of 51 knots with a gust of 75 knots, according to the National Hurricane Center.
- During Hurricane Ian in 2022, a gauge on the Buckman Bridge, south of downtown Jacksonville, measured the St. Johns River at 3.06 feet above mean higher high water.
- Average homeowners insurance premium in Duval County: $2,786 a year with wind coverage, $2,095 without; condominium unit owners $1,054 with wind, averaged across all insurers, insured values and deductibles (Florida OIR, Property Insurance Stability Report, July 1, 2026; data as of March 31, 2026). See every county's average.
Insurance Claims We Handle in Jacksonville
Hurricane & Wind Damage
Wind, rain intrusion, roof and structural damage from hurricanes and tropical storms in Jacksonville.
Flood Damage
Storm surge and flood losses in Jacksonville, with help navigating NFIP and private flood policies.
Fire Damage
Structural fire damage as well as damage caused by heat, smoke, and soot.
Water Damage
Broken pipes, plumbing failures, leaks and water intrusion in Jacksonville homes, condos and businesses.
Theft & Vandalism Damage
Documentation of malicious property damage, stolen property, and related covered losses.
Business & Commercial
Claim support for Jacksonville businesses and commercial property owners.
Condo & HOA Associations
Master policy claims for Jacksonville condo and HOA boards and managers.
Renters
Belongings and living expenses when your landlord insures only the building.
Other Claims
For insured clients: vehicle impact, lightning, falling trees and objects, sinkholes, and other events potentially covered by the applicable policy.
Denied & Underpaid
Review of claim decisions, estimates, documentation, and potentially overlooked or disputed damage.
Third Party Uninsured Damage Claims
For property owners with no coverage of their own whose damage was caused by someone else's insured loss.
Not sure which claim fits?
Call us 24/7. Florida (904) 977-3777. New Jersey (732) 517-3777.
Get the Adjuster Advantage™
Adjuster Advantage™ is Homeland's free pre-loss membership and app for property owners. Jacksonville owners can understand their policy, keep records ready, prepare before storm season, and have a licensed Homeland public adjuster assigned to their membership. Prep tools are available in all 50 states, with adjuster support in Florida and New Jersey.
Joining is free and does not create a contract or agreement with Homeland for any claim. Hiring Homeland is optional and requires a separate written agreement.
Discover The Adjuster Advantage™
A Jacksonville Claims Team Working for Policyholders
Since 2007, Homeland Public Adjusters has stood with property owners, not insurance companies. We serve Jacksonville, available 24/7 by phone. Our team combines claim experience, detailed loss documentation, policy review, estimating, and persistent advocacy to help clients through a process that can quickly become complicated.
Professional Standards & Industry Resources
Homeland stays connected to the standards, regulations, and resources that shape public adjusting and property insurance. These include the Florida Department of Financial Services, Division of Consumer Services, Florida Statutes Chapter 626, and FAPIA (Florida Association of Public Insurance Adjusters).
Meet Our TeamPublic Adjusters
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Jacksonville Property Damage? Help Is Available 24/7
After a hurricane, major storm, fire, water loss, or other damaging event, the first priority is safety. Once conditions allow, documenting what happened becomes a crucial part of the claim. Jacksonville property owners can reach Homeland anytime they need guidance.
Hablamos Español. Nuestro equipo está disponible para ayudarle con su reclamo de seguro de propiedad en Jacksonville. Llámenos al 904-977-3777 (Florida) o al 732-517-3777 (Nueva Jersey).
Call Us Now: (904) 977-3777
In the News Near Jacksonville, FL
Jacksonville Public Adjuster FAQs
Jacksonville property owners often have questions about when to involve a public adjuster, what happens after damage is discovered, and how representation fits into an insurance claim. Here are answers to common questions. Contact us for a free claim review.
Does Homeland handle St. Johns River flood claims in Jacksonville?▶
Yes. The St. Johns River rose about 3 feet above normal high water at the Buckman Bridge during Ian and set record flood stages in Duval County during Irma. Homeland documents flood and wind damage and handles the claim with your insurer; call our local line 24/7 at (904) 977-3777.
Does Homeland handle hurricane and storm claims in Jacksonville?▶
Yes. Hurricane, wind and storm claims are among the losses Homeland handles. Duval County is within Florida’s hurricane-prone coastal region, and we help Jacksonville property owners document damage from hurricanes, tropical storms, storm surge and heavy rain.
Does Homeland serve Jacksonville Beach, Atlantic Beach, and Neptune Beach too?▶
Yes. Homeland represents property owners throughout Duval County, not just Jacksonville itself, including Jacksonville Beach, Atlantic Beach, and Neptune Beach.
How do I find a public adjuster near me after property damage in Jacksonville?▶
Call Homeland directly for a free claim review. We serve Jacksonville, available 24/7 by phone, and we handle claims across all of Florida and New Jersey.
Does it cost anything to hire Homeland?▶
Homeland’s fee is explained in your written agreement before you hire us, so you know the terms up front. We work on a no recovery, no fee basis.
By Nelson Avila
Jacksonville Public Adjusters
Homeland serves Jacksonville property owners, available 24/7 by phone at (904) 977-3777 (Florida) and (732) 517-3777 (New Jersey). We handle claims across all of Florida and New Jersey.
Jacksonville resources after a property loss
The offices a Jacksonville property owner deals with after a loss, from permit history (the first thing an insurer questions on a roof) to the county's storm response. All official Duval County and state sources.
- Building permits and inspections
- Property records and assessed value
- Emergency management
- National Weather Service forecast office
- State insurance consumer help