St. Petersburg, Florida, waterfront at dusk
INSURANCE COMPANY CLAIMS

American Coastal Insurance Claim Help

Condo association and commercial residential claims in Florida.

Wherever you are in Florida, we come to you. A licensed Homeland public adjuster comes to your property within hours — no need to visit an office. Serving Florida property owners since 2006, in English and Spanish. New Jersey: statewide.

Short answer: American Coastal Insurance Company (AmCoastal) is the insurance subsidiary of American Coastal Insurance Corporation (Nasdaq: ACIC), a holding company primarily engaged in commercial property insurance, mostly in Florida. At July 31, 2026, it reported 4,202 condominium association policies, more than any other insurer reporting to Florida’s Office of Insurance Regulation.

Last reviewed: October 2026

Before you call American Coastal, call Homeland. The first report of a loss frames the whole claim. We review your policy, document the damage and give American Coastal written notice of the claim for you. Florida (305) 783-3777 · New Jersey (732) 517-3777 · Se habla español.

How Can We Help You Recover, or Prepare?

American Coastal in Florida, by the numbers

American Coastal reported 4,495 Florida commercial residential policies at July 31, 2026, ranking #79 among the 163 companies in OIR’s July 2026 report by policy count; 4,202 of them were condominium association policies. Its policies are fewer than a homeowners insurer’s, but each one covers a whole building or complex. It reported 50 new claims opened in July 2026.

Florida condominium association policies in force by insurer, July 31, 2026, insurers reporting to OIR. Source: Florida OIR Monthly Market Intelligence Report
Florida condominium association policies in force by insurer, July 31, 2026, insurers reporting to OIR. Source: Florida OIR Monthly Market Intelligence Report

Source: Florida Office of Insurance Regulation, Monthly Market Intelligence Report, July 2026. Figures are company filings published without audit by OIR. Many associations are insured in the surplus lines market, which this report does not cover.

American Coastal compared with the Florida market

New claims opened
11.1 · American Coastal
4.3 · Florida
Claims still open at month-end
38.9 · American Coastal
8.8 · Florida
New policies written
25.4 · American Coastal
25.4 · Florida
Policies canceled
2.4 · American Coastal
20.1 · Florida
Policies nonrenewed
11.6 · American Coastal
5.0 · Florida
Lawsuits opened
0.0 · American Coastal
0.2 · Florida

Per 1,000 policies in force, July 2026. American Coastal: 4,495 Florida residential policies; Florida: all 163 companies in the report, 7,717,729 policies. Source: Florida OIR monthly MIR report, July 2026 (company filings, not audited by OIR). One month of data; a single month can swing after a storm.

Questions about a claim with this insurer? Call Homeland first: (305) 783-3777, 24/7.

Before you call American Coastal

Call us first, so we can read your full policy and give American Coastal written notice with the facts and photos that support the claim. Until then, photograph everything before anything is thrown out, make only the repairs that stop more damage, and don’t give a statement or sign anything. See the first 24 hours after property damage.

Your deadlines and American Coastal’s, in Florida

Give notice within 1 year of the date of loss (18 months for a supplemental claim); we give it for you. The insurer must acknowledge the claim within 7 days and pay or deny within 60 days of notice, unless factors beyond its control intervene (Fla. Stat. §§627.70132, 627.70131). See every Florida and New Jersey claim deadline.

What makes an association claim different

The hurricane deductible on a master policy is often a percentage of the building value, which can mean a large amount the association pays before the insurer does.
The master policy and the unit owners’ HO-6 policies split the building: Florida’s condo law (§718.111(11)) sets what the association must insure. See Florida condo association insurance requirements.
Common-area water damage and who pays for it: see association vs. unit owner.
Special assessments can follow an underpaid claim: see special assessments after a claim.

How Homeland helps with your American Coastal claim

We represent you, not the insurance company. We read your policy, document the loss, prepare a line-item estimate, and handle the claim with American Coastal’s adjusters from start to finish, in English or Spanish. If American Coastal has already paid or denied, upload the letter or estimate to Claim Review for a free first read.

Call 24/7: Florida (305) 783-3777 · New Jersey (732) 517-3777 · Se habla español.

Frequently asked questions

Should I call American Coastal first?
Call us first. We review your policy and the damage, then give American Coastal written notice of the claim, so the claim starts with the facts that support it.
Who is the largest condo association insurer in Florida?
Among insurers reporting to Florida’s Office of Insurance Regulation, American Coastal had the most condominium association policies at July 31, 2026 (4,202), followed by Heritage (2,530), First Protective (1,255) and Citizens (1,086). Many associations are insured in the surplus lines market, which is reported separately.
Can our association hire a public adjuster on an American Coastal claim?
Yes. A licensed public adjuster can represent the association on a master policy claim.

Sources: American Coastal Insurance Corporation, Form 10-Q for the quarter ended June 30, 2026; Florida Office of Insurance Regulation, Monthly Market Intelligence Report, July 2026; Fla. Stat. §627.70131; Fla. Stat. §627.70132.

More Insurance Company Guides

Homeland Public Adjusters is not affiliated with, endorsed by or sponsored by any insurance company named on this page. Company names are used only to identify the insurer. This page is general information, not legal advice.

Related Pages
Damage happening now? In Florida
Call (305) 783-3777, 24/7
In New Jersey
Call (732) 517-3777, 24/7

Talk to a Public Adjuster

How Can We Help You Recover, or Prepare?

Tell us about your loss. We’ll call you back.

Claims We Handle

Hurricane & Wind Damage→Flood Damage→Fire Damage→Water Damage→Winter Storm & Roof Damage→Theft & Vandalism Damage→Vehicle Impact Damage→Business & Commercial→Other Claims→Denied & Underpaid→
FREE APP

Get the Adjuster Advantage™ App

Get the App
Board or manager? AA Associations →

American Coastal Claims We Handle

We represent property owners on American Coastal claims: homes, condo units, rentals, mobile homes, condominium associations and businesses, in English or Spanish. We work for you, never the insurer.

How Can We Help You Recover, or Prepare?

Call Homeland First

Upload photos of the damage, your policy, or a letter or estimate you already received. A licensed public adjuster reviews it for free and calls you back right away. No Recovery, No Fee.

Or call 24/7: (305) 783-3777 Florida · (732) 517-3777 New Jersey. Hablamos español.

Verify Homeland

Check us before you hire anyone. Every license below links to its public record on the Florida Department of Financial Services licensee search.

  • Serves all of Florida: Yes — every city and county. A licensed Homeland public adjuster comes to your property within hours — no need to visit an office. Call (305) 783-3777, 24/7.
  • Homeland Public Adjusters Corporation: Florida public adjusting firm license W818638 · New Jersey public adjuster firm license 3003982360
  • Yeni Martinez, President: Florida public adjuster license P103370 (licensed since 2007) · New Jersey 3003714097 · designated primary adjuster
  • Alberto Enriquez: Senior licensed public adjuster, Florida P112658
  • Yisel Dieguez: Licensed public adjuster and Xactimate estimator, Florida W873884 · New Jersey 3003714335
  • Nelson Avila: Florida public adjuster license G332385 · Florida Certified Contractor CRC1331322 · property insurance appraiser and umpire
  • Complaints and reputation: 5.0★ on Google · BBB Accredited Business, A+ rating
  • Since 2006: Homeland Public Adjusters, Corp. was incorporated in Florida on December 11, 2006. Our President, Yeni Martinez, has held Florida public adjuster license P103370 since 2007. When Florida began requiring adjusting firms to hold their own firm license (a 2021 law, Senate Bill 1598; DFS began licensing adjusting firms in November 2021), Homeland was issued firm license W818638 on January 11, 2022. On November 10, 2026, Homeland became a BBB Accredited Business (BBB Serving Southeast Florida & the Caribbean), with an A+ rating. Each adjuster’s appointment with Homeland appears on that adjuster’s own DFS record.
  • English and Spanish. Office: 8004 NW 154th Street, Suite 609, Miami Lakes, FL 33016 (visits by appointment). Florida (305) 783-3777 · New Jersey (732) 517-3777, 24/7.
Start My Claim