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INSURANCE COMPANY CLAIMS

American Integrity Insurance Claim Help

Roof, wind and water claims in Florida. Call Homeland before you call American Integrity.

Wherever you are in Florida, we come to you. A licensed Homeland public adjuster comes to your property within hours — no need to visit an office. Serving Florida property owners since 2006, in English and Spanish. New Jersey: statewide.

Short answer: American Integrity Insurance Company, part of American Integrity Insurance Group (NYSE: AII), is Florida’s fifth-largest residential insurer.

Last reviewed: October 2026

Before you call American Integrity, call Homeland. The first report of a loss frames the whole claim. We review your policy, document the damage and give American Integrity written notice of the claim for you. Florida (305) 783-3777 · New Jersey (732) 517-3777 · Se habla español.

How Can We Help You Recover, or Prepare?

In the news: according to Insurance Journal, a lawsuit filed by public adjuster associations cites an American Integrity endorsement that offers a premium discount to policyholders who agree not to use a public adjuster. Florida’s Attorney General is investigating “anti-public adjuster” clauses. Check your declarations page for such an endorsement. Read our report.

American Integrity in Florida, by the numbers

At July 31, 2026, American Integrity reported 424,101 Florida residential policies in force, ranking #5 among the 163 companies in OIR’s July 2026 report by residential policy count: 287,674 homeowners, 102,721 rental dwelling (DP), 16,405 condo unit (HO-6), 7,341 private flood, 5,368 mobile home, 4,274 renters, and 318 commercial residential. It reported 1,315 new claims opened in July 2026.

In July 2026, American Integrity reported opening 1,315 claims and closing 1,125; 2,006 claims were still pending at month-end, and 665 lawsuits were open.

American Integrity Florida residential policies in force by policy type, July 31, 2026. Source: Florida OIR Monthly Market Intelligence Report
American Integrity Florida residential policies in force by policy type, July 31, 2026. Source: Florida OIR Monthly Market Intelligence Report

Source: Florida Office of Insurance Regulation, Monthly Market Intelligence Report, July 2026. Figures are company filings published without audit by OIR.

American Integrity compared with the Florida market

New claims opened
3.1 · American Integrity
4.3 · Florida
Claims still open at month-end
4.7 · American Integrity
8.8 · Florida
New policies written
27.6 · American Integrity
25.4 · Florida
Policies canceled
14.5 · American Integrity
20.1 · Florida
Policies nonrenewed
1.1 · American Integrity
5.0 · Florida
Lawsuits opened
0.4 · American Integrity
0.2 · Florida

Per 1,000 policies in force, July 2026. American Integrity: 424,101 Florida residential policies; Florida: all 163 companies in the report, 7,717,729 policies. Source: Florida OIR monthly MIR report, July 2026 (company filings, not audited by OIR). One month of data; a single month can swing after a storm.

Questions about a claim with this insurer? Call Homeland first: (305) 783-3777, 24/7.

Before you call American Integrity

Call us first, so we can read your full policy and give American Integrity written notice with the facts and photos that support the claim. Until then, photograph everything before anything is thrown out, make only the repairs that stop more damage, and don’t give a statement or sign anything. See the first 24 hours after property damage.

Your deadlines and American Integrity’s, in Florida

Give notice within 1 year of the date of loss (18 months for a supplemental claim); we give it for you. The insurer must acknowledge the claim within 7 days and pay or deny within 60 days of notice, unless factors beyond its control intervene (Fla. Stat. §§627.70132, 627.70131). See every Florida and New Jersey claim deadline.

Where American Integrity claims most often need help

American Integrity writes homeowners and rental dwelling policies across Florida, so its claims are mostly roof, wind and water losses. Before you agree to any endorsement or discount, read what it changes about your claim rights.

How Homeland helps with your American Integrity claim

We represent you, not the insurance company. We read your policy, document the loss, prepare a line-item estimate, and handle the claim with American Integrity’s adjusters from start to finish, in English or Spanish. If American Integrity has already paid or denied, upload the letter or estimate to Claim Review for a free first read.

Call 24/7: Florida (305) 783-3777 · New Jersey (732) 517-3777 · Se habla español.

Frequently asked questions

Should I call American Integrity first?
Call us first. We review your policy and the damage, then give American Integrity written notice of the claim, so the claim starts with the facts that support it.
American Integrity is taking over my Citizens policy. What happens now?
The Office of Insurance Regulation approved American Integrity to take up to 36,960 Citizens personal residential policies, in assumption periods on October 20, November 17 and December 15, 2026. Before your policy moves, compare the new policy’s deductibles, water damage limits and endorsements, including any endorsement that restricts hiring a public adjuster. If you have an open Citizens claim, call us first.
Does my American Integrity policy stop me from hiring a public adjuster?
Call us and we’ll read your policy. Check the forms and endorsements list on your declarations page: a lawsuit cites an American Integrity endorsement tied to a premium discount for not using a public adjuster, so it helps to know what your policy says before a loss.

Sources: Insurance Journal, October 21, 2026; Florida Office of Insurance Regulation, Monthly Market Intelligence Report, July 2026; Fla. Stat. §627.70131; Fla. Stat. §627.70132.

More Insurance Company Guides

Homeland Public Adjusters is not affiliated with, endorsed by or sponsored by any insurance company named on this page. Company names are used only to identify the insurer. This page is general information, not legal advice.

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American Integrity Claims We Handle

We represent property owners on American Integrity claims: homes, condo units, rentals, mobile homes, condominium associations and businesses, in English or Spanish. We work for you, never the insurer.

How Can We Help You Recover, or Prepare?

Call Homeland First

Upload photos of the damage, your policy, or a letter or estimate you already received. A licensed public adjuster reviews it for free and calls you back right away. No Recovery, No Fee.

Or call 24/7: (305) 783-3777 Florida · (732) 517-3777 New Jersey. Hablamos español.

Verify Homeland

Check us before you hire anyone. Every license below links to its public record on the Florida Department of Financial Services licensee search.

  • Serves all of Florida: Yes — every city and county. A licensed Homeland public adjuster comes to your property within hours — no need to visit an office. Call (305) 783-3777, 24/7.
  • Homeland Public Adjusters Corporation: Florida public adjusting firm license W818638 · New Jersey public adjuster firm license 3003982360
  • Yeni Martinez, President: Florida public adjuster license P103370 (licensed since 2007) · New Jersey 3003714097 · designated primary adjuster
  • Alberto Enriquez: Senior licensed public adjuster, Florida P112658
  • Yisel Dieguez: Licensed public adjuster and Xactimate estimator, Florida W873884 · New Jersey 3003714335
  • Nelson Avila: Florida public adjuster license G332385 · Florida Certified Contractor CRC1331322 · property insurance appraiser and umpire
  • Complaints and reputation: 5.0★ on Google · BBB Accredited Business, A+ rating
  • Since 2006: Homeland Public Adjusters, Corp. was incorporated in Florida on December 11, 2006. Our President, Yeni Martinez, has held Florida public adjuster license P103370 since 2007. When Florida began requiring adjusting firms to hold their own firm license (a 2021 law, Senate Bill 1598; DFS began licensing adjusting firms in November 2021), Homeland was issued firm license W818638 on January 11, 2022. On November 10, 2026, Homeland became a BBB Accredited Business (BBB Serving Southeast Florida & the Caribbean), with an A+ rating. Each adjuster’s appointment with Homeland appears on that adjuster’s own DFS record.
  • English and Spanish. Office: 8004 NW 154th Street, Suite 609, Miami Lakes, FL 33016 (visits by appointment). Florida (305) 783-3777 · New Jersey (732) 517-3777, 24/7.
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