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INSURANCE COMPANY CLAIMS

Frontline Insurance Claim Help

Homes, condo units and associations in Florida. Call Homeland before you call Frontline.

Wherever you are in Florida, we come to you. A licensed Homeland public adjuster comes to your property within hours — no need to visit an office. Serving Florida property owners since 2006, in English and Spanish. New Jersey: statewide.

Short answer: policies sold as Frontline Insurance are written by First Protective Insurance Company, Florida’s sixth-largest residential insurer. Its declarations page may say First Protective, not Frontline.

Last reviewed: October 2026

Before you call Frontline, call Homeland. The first report of a loss frames the whole claim. We review your policy, document the damage and give Frontline written notice of the claim for you. Florida (305) 783-3777 · New Jersey (732) 517-3777 · Se habla español.

How Can We Help You Recover, or Prepare?

Frontline (First Protective) in Florida, by the numbers

At July 31, 2026, Frontline (First Protective) reported 325,068 Florida residential policies in force, ranking #6 among the 163 companies in OIR’s July 2026 report by residential policy count: 252,838 homeowners, 50,862 condo unit (HO-6), 18,466 rental dwelling (DP), 1,305 commercial residential, 1,053 mobile home, and 544 renters. It reported 1,097 new claims opened in July 2026.

In July 2026, Frontline (First Protective) reported opening 1,097 claims and closing 1,065; 3,831 claims were still pending at month-end, and 1,395 lawsuits were open. Policyholders or the company invoked mediation on 56 claims and appraisal on 55 claims that month.

Frontline (First Protective) Florida residential policies in force by policy type, July 31, 2026. Source: Florida OIR Monthly Market Intelligence Report
Frontline (First Protective) Florida residential policies in force by policy type, July 31, 2026. Source: Florida OIR Monthly Market Intelligence Report

Source: Florida Office of Insurance Regulation, Monthly Market Intelligence Report, July 2026. Figures are company filings published without audit by OIR.

Frontline (First Protective) compared with the Florida market

New claims opened
3.4 · Frontline (First Protective)
4.3 · Florida
Claims still open at month-end
11.8 · Frontline (First Protective)
8.8 · Florida
New policies written
18.7 · Frontline (First Protective)
25.4 · Florida
Policies canceled
9.4 · Frontline (First Protective)
20.1 · Florida
Policies nonrenewed
1.3 · Frontline (First Protective)
5.0 · Florida
Lawsuits opened
0.2 · Frontline (First Protective)
0.2 · Florida

Per 1,000 policies in force, July 2026. Frontline (First Protective): 325,068 Florida residential policies; Florida: all 163 companies in the report, 7,717,729 policies. Source: Florida OIR monthly MIR report, July 2026 (company filings, not audited by OIR). One month of data; a single month can swing after a storm.

Questions about a claim with this insurer? Call Homeland first: (305) 783-3777, 24/7.

Before you call Frontline

Call us first, so we can read your full policy and give Frontline written notice with the facts and photos that support the claim. Until then, photograph everything before anything is thrown out, make only the repairs that stop more damage, and don’t give a statement or sign anything. See the first 24 hours after property damage.

Your deadlines and Frontline’s, in Florida

Give notice within 1 year of the date of loss (18 months for a supplemental claim); we give it for you. The insurer must acknowledge the claim within 7 days and pay or deny within 60 days of notice, unless factors beyond its control intervene (Fla. Stat. §§627.70132, 627.70131). See every Florida and New Jersey claim deadline.

Where Frontline claims most often need help

First Protective writes homeowners and condo unit policies, and also insures condominium associations. On association claims, the master policy, the deductible and any special assessment are connected; see special assessments after a claim and condo and HOA claims.

How Homeland helps with your Frontline claim

We represent you, not the insurance company. We read your policy, document the loss, prepare a line-item estimate, and handle the claim with Frontline’s adjusters from start to finish, in English or Spanish. If Frontline has already paid or denied, upload the letter or estimate to Claim Review for a free first read.

Call 24/7: Florida (305) 783-3777 · New Jersey (732) 517-3777 · Se habla español.

Frequently asked questions

Should I call Frontline first?
Call us first. We review your policy and the damage, then give Frontline written notice of the claim, so the claim starts with the facts that support it.
Is First Protective the same as Frontline Insurance?
Yes. Frontline Insurance is the brand; First Protective Insurance Company is the insurer that writes the policies. Your declarations page shows the company name.
Does Frontline insure condo associations?
Yes. At July 31, 2026, First Protective Insurance Company, the insurer behind the Frontline brand, reported 1,255 condominium association policies, third among insurers reporting to Florida’s Office of Insurance Regulation, after American Coastal and Heritage. Most Florida condo association master policies are in the surplus lines market, which the Office of Insurance Regulation doesn’t report by insurer.

Sources: Florida Office of Insurance Regulation, Monthly Market Intelligence Report, July 2026; Fla. Stat. §627.70131; Fla. Stat. §627.70132.

More Insurance Company Guides

Homeland Public Adjusters is not affiliated with, endorsed by or sponsored by any insurance company named on this page. Company names are used only to identify the insurer. This page is general information, not legal advice.

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In New Jersey
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Frontline Claims We Handle

We represent property owners on Frontline claims: homes, condo units, rentals, mobile homes, condominium associations and businesses, in English or Spanish. We work for you, never the insurer.

How Can We Help You Recover, or Prepare?

Call Homeland First

Upload photos of the damage, your policy, or a letter or estimate you already received. A licensed public adjuster reviews it for free and calls you back right away. No Recovery, No Fee.

Or call 24/7: (305) 783-3777 Florida · (732) 517-3777 New Jersey. Hablamos español.

Verify Homeland

Check us before you hire anyone. Every license below links to its public record on the Florida Department of Financial Services licensee search.

  • Serves all of Florida: Yes — every city and county. A licensed Homeland public adjuster comes to your property within hours — no need to visit an office. Call (305) 783-3777, 24/7.
  • Homeland Public Adjusters Corporation: Florida public adjusting firm license W818638 · New Jersey public adjuster firm license 3003982360
  • Yeni Martinez, President: Florida public adjuster license P103370 (licensed since 2007) · New Jersey 3003714097 · designated primary adjuster
  • Alberto Enriquez: Senior licensed public adjuster, Florida P112658
  • Yisel Dieguez: Licensed public adjuster and Xactimate estimator, Florida W873884 · New Jersey 3003714335
  • Nelson Avila: Florida public adjuster license G332385 · Florida Certified Contractor CRC1331322 · property insurance appraiser and umpire
  • Complaints and reputation: 5.0★ on Google · BBB Accredited Business, A+ rating
  • Since 2006: Homeland Public Adjusters, Corp. was incorporated in Florida on December 11, 2006. Our President, Yeni Martinez, has held Florida public adjuster license P103370 since 2007. When Florida began requiring adjusting firms to hold their own firm license (a 2021 law, Senate Bill 1598; DFS began licensing adjusting firms in November 2021), Homeland was issued firm license W818638 on January 11, 2022. On November 10, 2026, Homeland became a BBB Accredited Business (BBB Serving Southeast Florida & the Caribbean), with an A+ rating. Each adjuster’s appointment with Homeland appears on that adjuster’s own DFS record.
  • English and Spanish. Office: 8004 NW 154th Street, Suite 609, Miami Lakes, FL 33016 (visits by appointment). Florida (305) 783-3777 · New Jersey (732) 517-3777, 24/7.
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