Wherever you are in Florida, we come to you. A licensed Homeland public adjuster comes to your property within hours — no need to visit an office. Serving Florida property owners since 2006, in English and Spanish. New Jersey: statewide.
Short answer: Citizens Property Insurance Corporation is Florida’s state-created insurer. Citizens reported 293,772 policies in force at May 31, 2026.
Last reviewed: October 2026
How Can We Help You Recover, or Prepare?
What A Florida Study Found
In a 2010 study of Citizens Property Insurance claims filed in 2008–2009, the Florida Legislature's research office (OPPAGA) found that policyholders represented by a public adjuster typically received larger payments: for 2005-hurricane claims, a median of $17,187 vs $2,029; for non-catastrophe claims, an estimated $9,379 vs $1,391. Source: OPPAGA Report No. 10-06.
- "Without a public adjuster" includes policyholders represented by an attorney.
Citizens in Florida, by the numbers
At July 31, 2026, Citizens reported 275,672 Florida residential policies in force, ranking #8 among the 163 companies in OIR’s July 2026 report by residential policy count: 99,595 rental dwelling (DP), 67,683 homeowners, 65,126 mobile home, 26,561 condo unit (HO-6), 9,613 wind-only dwelling, 5,244 renters, and 1,850 commercial residential. It reported 2,172 new claims opened in July 2026.
In July 2026, Citizens reported opening 2,172 claims and closing 2,701; 8,525 claims were still pending at month-end, and 4,647 lawsuits were open. Policyholders or the company invoked mediation on 92 claims and appraisal on 116 claims that month.
Source: Florida Office of Insurance Regulation, Monthly Market Intelligence Report, July 2026. Figures are company filings published without audit by OIR.
Citizens compared with the Florida market
Per 1,000 policies in force, July 2026. Citizens: 275,672 Florida residential policies; Florida: all 163 companies in the report, 7,717,729 policies. Source: Florida OIR monthly MIR report, July 2026 (company filings, not audited by OIR). One month of data; a single month can swing after a storm.
Questions about a claim with this insurer? Call Homeland first: (305) 783-3777, 24/7.
Before you call Citizens
Call us first, so we can read your full policy and give Citizens written notice with the facts and photos that support the claim. Until then, photograph everything before anything is thrown out, make only the repairs that stop more damage, and don’t give a statement or sign anything. See the first 24 hours after property damage.
Your deadlines and Citizens’, in Florida
Give notice within 1 year of the date of loss (18 months for a supplemental claim); we give it for you. The insurer must acknowledge the claim within 7 days and pay or deny within 60 days of notice, unless factors beyond its control intervene (Fla. Stat. §§627.70132, 627.70131). See every Florida and New Jersey claim deadline.
Where Citizens claims most often need help
Citizens insures a large share of Florida’s rental dwellings and mobile homes, as well as homes and condo units, and writes wind-only policies where other insurers won’t. On a wind-only policy, the cause of the damage decides everything: wind is covered by Citizens, while water from other causes may fall under a different policy. Florida’s Legislature studied Citizens claims in 2010 and found represented policyholders typically received larger payments; see what the study found.
How Homeland helps with your Citizens claim
We represent you, not the insurance company. We read your policy, document the loss, prepare a line-item estimate, and handle the claim with Citizens’ adjusters from start to finish, in English or Spanish. If Citizens has already paid or denied, upload the letter or estimate to Claim Review for a free first read.
Frequently asked questions
Should I call Citizens first?
Does my Citizens policy limit water damage to $10,000?
Will our association’s Citizens policy have to move to a private insurer?
Can I hire a public adjuster on a Citizens claim?
Sources: Citizens, Policies in Force, May 31, 2026; Florida Office of Insurance Regulation, Monthly Market Intelligence Report, July 2026; Fla. Stat. §627.70131; Fla. Stat. §627.70132.
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Homeland Public Adjusters is not affiliated with, endorsed by or sponsored by any insurance company named on this page. Company names are used only to identify the insurer. This page is general information, not legal advice.
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Citizens Claims We Handle
We represent property owners on Citizens claims: homes, condo units, rentals, mobile homes, condominium associations and businesses, in English or Spanish. We work for you, never the insurer.
Verify Homeland
Check us before you hire anyone. Every license below links to its public record on the Florida Department of Financial Services licensee search.
- Serves all of Florida: Yes — every city and county. A licensed Homeland public adjuster comes to your property within hours — no need to visit an office. Call (305) 783-3777, 24/7.
- Homeland Public Adjusters Corporation: Florida public adjusting firm license W818638 · New Jersey public adjuster firm license 3003982360
- Yeni Martinez, President: Florida public adjuster license P103370 (licensed since 2007) · New Jersey 3003714097 · designated primary adjuster
- Alberto Enriquez: Senior licensed public adjuster, Florida P112658
- Yisel Dieguez: Licensed public adjuster and Xactimate estimator, Florida W873884 · New Jersey 3003714335
- Nelson Avila: Florida public adjuster license G332385 · Florida Certified Contractor CRC1331322 · property insurance appraiser and umpire
- Complaints and reputation: 5.0★ on Google · BBB Accredited Business, A+ rating
- Since 2006: Homeland Public Adjusters, Corp. was incorporated in Florida on December 11, 2006. Our President, Yeni Martinez, has held Florida public adjuster license P103370 since 2007. When Florida began requiring adjusting firms to hold their own firm license (a 2021 law, Senate Bill 1598; DFS began licensing adjusting firms in November 2021), Homeland was issued firm license W818638 on January 11, 2022. On November 10, 2026, Homeland became a BBB Accredited Business (BBB Serving Southeast Florida & the Caribbean), with an A+ rating. Each adjuster’s appointment with Homeland appears on that adjuster’s own DFS record.
- English and Spanish. Office: 8004 NW 154th Street, Suite 609, Miami Lakes, FL 33016 (visits by appointment). Florida (305) 783-3777 · New Jersey (732) 517-3777, 24/7.