My Insurance Company Went Insolvent: How FIGA Claims Work in Florida

By Homeland Public Adjusters
Licensed public adjusters serving Florida & New Jersey

A homeowners policy and an insurance company letter on a desk

Short answer: when a licensed (admitted) property insurer in Florida is ordered into liquidation, the Florida Insurance Guaranty Association (FIGA), a state-created association, takes over its covered claims. FIGA pays the lesser of your policy limits or its cap: generally up to $300,000 per claim, plus an additional $200,000 for the structure and contents on a homeowners claim. For condominium and homeowners associations, the cap is the lesser of $200,000 multiplied by the number of units, or the policy limits. The Florida Department of Financial Services (DFS) acts as the court-appointed receiver of the failed company.

Florida property insurers in liquidation since 2021

FIGA activated for each of these companies to pay covered Florida claims. FIGA's notice for each one lists a claim deadline, and those deadlines have now passed. UPC's notice, for example, lists a claim deadline of February 27, 2024.

If FIGA is handling your claim

• Call us before you contact FIGA. We check the status of the claim, reopen or supplement it when the evidence supports it, and send FIGA the documents it asks for.
• Unearned premium: FIGA refunds unearned premium after the receiver processes the failed company’s policy records.
• Keep documenting. A FIGA claim is still a property claim: the amount paid depends on the documented damage, up to the cap.

If your insurance company is in trouble now

A company that fails goes through a court process: the receiver’s notice and the court order say when coverage ends and how claims are handled. If your insurer is placed in receivership, get replacement coverage right away, call us about any open loss before deadlines run, and keep copies of everything. The DFS Division of Rehabilitation and Liquidation publishes the companies in receivership at myfloridacfo.com/division/receiver, and FIGA posts a notice for each insolvency at figafacts.com.

What FIGA does not cover

FIGA covers licensed (admitted) insurers. Surplus lines insurance is excluded (§631.52, Florida Statutes), so if a surplus lines insurer fails, FIGA does not pay its claims. Many policies on older or coastal homes, condominium associations and commercial buildings are written in the surplus lines market, including by underwriters at Lloyd’s. FIGA also pays no more than its cap, whatever your policy limits.

How a public adjuster helps with a FIGA claim

FIGA adjusts claims the way an insurer does: it pays for the damage that is documented and covered, within the cap. We document the loss, prepare the estimate, and handle the claim with FIGA or with the receiver, in English or Spanish. Florida (305) 783-3777 · New Jersey (732) 517-3777.

Frequently asked questions

Sources: FIGA insolvency notices (figafacts.com), including United Property & Casualty Insurance Company; Florida Statutes §631.52, §631.54 and §631.57; Florida Department of Financial Services, Division of Rehabilitation and Liquidation; Florida Office of Insurance Regulation, Monthly Market Intelligence Report, July 2026.

This article is for general information only and is not legal advice. FIGA's limits, deadlines and procedures are set by Florida law and by the court order for each insolvency; check FIGA's notice for your company.

Still Have Questions About Your Property Insurance Claim?

Every loss and every claim has its own circumstances. Call us 24/7 to talk through yours, or request a free claim review.