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CLAIMS GLOSSARY · FLORIDA & NEW JERSEY

Overhead and Profit (O&P)

Also called: O&P, contractor overhead and profit, 10 and 10, general contractor overhead

Nelson Avila
By Nelson Avila, Licensed Florida Public Adjuster (License G332385) · Florida Certified Contractor
Homeland Public Adjusters · Last reviewed: October 2026
Definition

Overhead and profit (O&P) is the general contractor’s charge for running the job: overhead is the cost of doing business (office, insurance, supervision, permits), and profit is the margin. It is commonly estimated at 10% overhead plus 10% profit (“10 and 10”) on top of the trade costs, and it is owed on any repair that reasonably requires a general contractor to coordinate multiple trades.

Where O&P shows up

Estimating software like Xactimate prices each trade (roofing, drywall, paint, electrical, flooring) at the subcontractor’s cost. When a loss involves several of those trades, a general contractor has to sequence them, pull permits, supervise and warrant the work. That coordination is not in the trade line items; it is added as a percentage at the bottom of the estimate. Carriers that leave it off are pricing the job as if the homeowner will act as their own general contractor.

When it is owed

The common test, used by many carriers and courts, is whether the repair reasonably requires the services of a general contractor, typically read as three or more trades, or work that needs permits and coordination. A roof-only claim may not qualify; a water loss that touches plumbing, drywall, paint, flooring, cabinets and electrical does. O&P is part of replacement cost: if the policy pays RCV, the question is whether a GC is reasonably needed, not whether you have hired one yet.

Florida

Florida has no statute that names O&P. The payment order in §627.7011(3) applies: the insurer pays ACV first and the rest as work is performed. Many Florida carriers treat O&P as part of the holdback and pay it only after you present a general contractor’s invoice; others pay it up front when the scope plainly requires a GC. Either way it is owed on a multi-trade repair, and it is calculated on the full repair cost, including the code-upgrade work paid under ordinance or law coverage.

New Jersey

New Jersey likewise has no statute; the policy’s replacement-cost language and the reasonable-necessity test control. New Jersey carriers commonly withhold O&P until repairs are complete. N.J.A.C. 11:2-17.7 requires written explanation of any delay, so a request for O&P that goes unanswered can be pressed under the regulation.

How carriers use it against you

  • Omitting O&P from the estimate entirely on a multi-trade loss.
  • Paying O&P only on some trades, or only on labor.
  • Withholding it as “non-recoverable” when no GC is hired, even though the policy pays replacement cost and the work was done.
  • Applying O&P after the deductible instead of before, which understates the total.

Worked example

Trades: roofing $18,000, drywall and insulation $7,400, paint $4,200, flooring $9,600, electrical $2,100, cabinets $6,300 = $47,600. O&P at 10% + 10% = $9,520. Replacement cost $57,120. If the carrier’s estimate stops at $47,600, the owner is being asked to manage six trades for free.

Frequently asked questions

Do I have to hire a general contractor to get O&P?
Under a replacement-cost policy the test is whether a GC is reasonably required by the scope, but many carriers will not release O&P until a GC’s invoice is presented. If you manage the trades yourself, some carriers still pay it; others treat it as unearned. Ask in writing and keep the response.
Is O&P always 20%?
10% overhead plus 10% profit is the industry convention and the Xactimate default, but it is not a rule. Complex or storm-surge-era markets can justify more; carriers sometimes offer less. The estimate should show the percentage used.
Is O&P applied to the deductible?
O&P is applied to the repair cost first; the deductible is subtracted from the total afterward. Reversing the order shortchanges the claim by the deductible times the O&P rate.
Does O&P apply to contents?
No. It applies to building repairs that need coordination. Contents are replaced, not built.

Related terms

If this is your loss, call Homeland before you talk to the insurance company: Florida (305) 783-3777, New Jersey (732) 517-3777, 24 hours. A licensed public adjuster reviews the claim for free and calls you back right away. No Recovery, No Fee.

Sources

This article is for general information only and is not legal or insurance advice. Statutes, regulations and policy wording change, and how they apply depends on your own policy and the facts of your claim. Homeland Public Adjusters is a public adjusting firm, not a law firm.

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Where this term shows up
Claims Glossary A–Z
Actual Cash Value Roof CoverageActual Cash Value vs. Replacement Cost (ACV vs. RCV)Additional Living Expense (ALE) / Loss of UseAnti-Concurrent Causation ClauseAppraisal Clause and UmpireAssignment of Benefits (AOB)Bad Faith and the Civil Remedy Notice (Florida)Calendar-Year DeductibleCivil Authority CoverageCoinsurance (Property Insurance)Contents Coverage (Coverage C, Personal Property)Date of LossEnsuing LossExamination Under Oath (EUO)Hurricane DeductibleHurricane vs. Windstorm vs. Named StormInsurance Claim Mediation (Florida DFS Program)Limited Water Damage Endorsement ($10,000 Cap)Matching Rule (Line of Sight)Mortgagee Clause (Why Your Check Names the Bank)Ordinance or Law CoverageOverhead and Profit (O&P)Policy ExclusionsProof of LossPublic Adjuster vs. Independent Adjuster vs. Company AdjusterRecoverable DepreciationReservation of RightsRoof Payment ScheduleSinkhole Loss vs. Catastrophic Ground Cover CollapseSupplemental Claim and Reopened ClaimVacancy ClauseWater Damage Categories and Classes (IICRC S500)Wear and Tear Exclusion
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