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CLAIMS GLOSSARY · FLORIDA & NEW JERSEY

Assignment of Benefits (AOB)

Also called: AOB, assignment agreement, post-loss assignment, direction to pay

Nelson Avila
By Nelson Avila, Licensed Florida Public Adjuster (License G332385) · Florida Certified Contractor
Homeland Public Adjusters · Last reviewed: October 2026
Definition

An assignment of benefits (AOB) is a contract in which the policyholder transfers the right to the insurance claim payment, and the right to pursue the claim, to a contractor (typically a water mitigation company or roofer) in exchange for the work. Florida ended the practice for policies issued on or after January 1, 2023: under §627.7152(13), an attempt to assign post-loss property insurance benefits under such a policy is “void, invalid, and unenforceable.” Contractors now use direction-to-pay forms instead, which are not the same thing.

What an AOB did

From the policyholder’s side, signing the mitigation company’s paperwork after a leak meant the company billed the carrier directly, and if the carrier underpaid, the company (not the homeowner) could sue. From the carrier’s side, AOB litigation was blamed for much of Florida’s rate increases, and the Legislature first restricted AOBs in 2019 (the version of §627.7152 that applied to policies issued July 1, 2019 through December 31, 2022, with caps on emergency work and notice rules), then abolished them in the December 2022 special session.

What is still allowed

§627.7152(11) carves out an assignment to a later purchaser of the property with an insurable interest, a Chapter 709 power of attorney for a manager, family member or guardian to act for the insured, and liability coverage. A public adjuster’s fee is expressly not an assignment ((1)(b)). A direction to pay authorizes the carrier to issue payment to the contractor but leaves the claim, and the right to dispute it, with you; it is enforceable as a payment instruction, not as a transfer of the claim.

What it means on a 2026 claim

  • The claim is yours. The mitigation company cannot negotiate it or sue on it; if the carrier underpays the mitigation invoice, you or your public adjuster dispute it.
  • Read every post-loss form before signing. “Assignment” language on a policy issued after January 1, 2023 is void, but a direction to pay, a lien, or a personal guarantee of the invoice is not.
  • Mitigation invoices are now part of your claim and count against sublimits such as the $10,000 limited water endorsement; see limited water damage endorsement.
  • Older policies (issued before 2023) and claims under them can still carry valid 2019-era AOBs with their caps and notice requirements.

New Jersey

New Jersey never had an AOB statute like Florida’s; assignments of post-loss claims are generally permitted under ordinary contract law unless the policy prohibits them, and New Jersey courts have allowed post-loss assignments despite anti-assignment clauses. The practical risk is the same: signing a contractor’s assignment hands the claim to someone whose interest is the invoice, not the whole loss.

Frequently asked questions

Can a contractor still take an assignment of benefits in Florida?
Not on a policy issued on or after January 1, 2023. Any attempted assignment of post-loss benefits is void under §627.7152(13). Contractors use direction-to-pay forms instead.
Is a direction to pay the same as an AOB?
No. A direction to pay tells the insurer to send a payment to the contractor; the claim and the right to dispute it stay with you. An AOB transferred the claim itself.
Is hiring a public adjuster an assignment?
No. The statute expressly excludes public adjuster fees from the definition of an assignment agreement. A public adjuster represents you on your claim; the claim remains yours.
I signed an AOB in 2021. Is it still valid?
If the policy was issued between July 1, 2019 and December 31, 2022, the 2019 AOB rules apply, including the emergency-work cap and notice requirements, and the assignment may be valid.

Related terms

If this is your loss, call Homeland before you talk to the insurance company: Florida (305) 783-3777, New Jersey (732) 517-3777, 24 hours. A licensed public adjuster reviews the claim for free and calls you back right away. No Recovery, No Fee.

Sources

This article is for general information only and is not legal or insurance advice. Statutes, regulations and policy wording change, and how they apply depends on your own policy and the facts of your claim. Homeland Public Adjusters is a public adjusting firm, not a law firm.

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